Legal
Privacy Policy
How Bigy collects, uses, and protects your information
📅 Last updated: January 1, 2025 — Effective immediately upon use of the Bigy app.
1 Introduction
Welcome to Bigy – Shopping List & Meals AI. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.
By using the Bigy application, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please do not use our services.
2 Information We Collect
We collect several types of information to provide and improve our service to you:
- Usage Data: We collect information on how you access and use the app, including meal searches, shopping list interactions, and feature usage patterns.
- Photos & Images: When you use the meal photo recognition feature, images are temporarily processed by our AI and are not permanently stored on our servers.
- Device Information: We collect device type, operating system version, unique device identifiers, and mobile network information.
- Location Data: With your permission, we may collect approximate location to suggest local grocery stores or region-specific ingredients.
3 How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Bigy application and its AI-powered features
- Generate personalized shopping lists and cooking instructions based on your inputs
- Improve, personalize, and expand our AI models and application features
- Communicate with you about updates, new features, and support
- Send you relevant notifications (only with your permission)
- Monitor usage to detect and prevent technical issues or fraud
- Comply with legal obligations and enforce our Terms of Service
✦ We never sell your personal data to third parties for advertising purposes. Your information is used solely to power and improve your Bigy experience.
4 AI & Photo Processing
Bigy uses advanced artificial intelligence to analyze meal images and generate shopping lists. When you submit a photo:
- The image is transmitted securely to our AI processing servers
- It is analyzed in real time and the result is returned to your device
- Images are not permanently stored after processing is complete (within 60 seconds)
- No facial recognition or personal identity extraction is performed
5 Data Sharing & Third Parties
We may share your information with trusted third-party service providers who assist us in operating our application, subject to confidentiality agreements. These include:
- Cloud Infrastructure: For secure data storage and processing
- Analytics Providers: To understand app usage (anonymized data only)
- AI Services: For enhanced natural language and image recognition
We may also disclose information if required by law or to protect the rights, property, or safety of Bigy, our users, or the public.
6 Data Security
We implement industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes:
- End-to-end encryption for data transmission (TLS 1.3)
- AES-256 encryption for stored sensitive data
- Regular security audits and penetration testing
- Strict access controls for our team members
7 Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate personal data
- Deletion: Request deletion of your personal data ("right to be forgotten")
- Portability: Receive your data in a structured, machine-readable format
- Opt-out: Opt out of non-essential communications at any time
To exercise any of these rights, contact us at privacy@bigyapp.com.
8 Children's Privacy
Bigy is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.
9 Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page and, where appropriate, sending you an in-app notification. We encourage you to review this policy periodically.
10 Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: privacy@bigyapp.com
🌐 Website: Contact Form
📍 Support available Monday – Friday, 9am – 5pm UTC